Public Articles

• Silent Installation of Quark Publishing Platform Client

  Product: Quark Publishing Platform (QPP) Background: Sometimes, you may need to install QPP Client on multiple machines, instead of running the installer we can perform silent installation. Applies to...

• Unable to perform Silent Installation of Platform Server on a non-default location.

  Title: Unable to perform Silent Installation of Quark Publishing Platform Server on a non-default location and following issues may occurs: Issue 1: Silent installation fails and throws error 'Databas...

• Error when try to check-in from Excel to Quark Publishing Platform

  Applies to : Platform Adapter 2015 Summary: The below error message appears as soon as the user tries to save the Excel document to the Server. Error: System.Exception ---> System.Runtime.InteropServi...

• While trying to open an XML document from Workspace browser, it opens in the browser and displays XML code instead of opening in Word.

  Background: This occurs due to incorrect default program settings. Solution: 1. Highlight/Select any .xml file. 2. Right click on the file, click Open With>> Choose Default Program>> Browse>> Navigate...

• Why does the Office Adapter for MS Word/Excel get deployed for the current user only and not per machine (i.e., All Users)?

  Quark uses ClickOnce for deployment to ease the update process and to eliminate the need of administrator permissions to install the Office Add-Ins. ClickOnce deployed applications, by principle, are ...

• ''Unable to generate output'' error in the Platform Clients while generating PDF's from QuarkXPress Projects.

  Issue: When generating a PDF from QuarkXPress projects in the Platform Client's workspace (Publish > Publish as PDF), user gets an 'Unable to generate output' error in the Platform Clients and in the ...

• Error 1075: The dependency service does not exist or has been marked for deletion(Windows Only).

  Description: The error occurs while running Quark Publishing Platform as a service and the service does not start. Service starts only If the batch file is executed. It generally happens if the servic...

• Quark Publishing Platform Adapter for Microsoft Excel does not appear in MS Excel > File.

  Applies to- Quark Publishing Platform 2015 Background: Quark Publishing Platform Adapter for Microsoft Excel gets installed in the system but does not appear in the Excel File Menu because it is not e...

• Error: Server has a weak ephemeral Diffie-Hellman public key

  Applies to- Quark Publishing Platform 2015 & Quark Publishing Platform 10 Background: Server has a weak ephemeral Diffie-Hellman public key. This error can occur when connecting to a secure (HTTPS) se...

• Error: Invalid Username or Password when the user tries to login with domain account in Quark Publishing Platform

  Applies to QPP 2015, Windows 7, Windows 2008 Server ------------------------------------------------------------------------------------------------- Summary: When the LDAP has been configured with Qu...