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QLA Client Shows Licenses Available but Only One Quark Publishing System (QPS) Client License Is Able to Launch

Validation codes for all QPS 7.4 components are unique to version 7.4. This problem occurs when QPS 7.4 is installed using a Validation Code for QPS 7.3. (See More Information for error details)

QPS Server 7.4 has been installed with a Validation code for QPS 7.3. To resolve this issue, install using the correct 7.4 validation codes.

More Information:
Following are the entries you will see in the log files if you install QPS 7.4 using version 7.3 validation codes:

ERROR [com.quark.qpp.remoting.IiopServerRequestInterceptor][RequestProcessor-10] - send_exception for logOn
ERROR [com.quark.qpp.licensing.adapter.qla.QlaLicensingAdapter][RequestProcessor-10] -
No more connections allowed.
ERROR [com.quark.qpp.core.security.service.local.SessionService][RequestProcessor-10] -
QppService Exception Occurred.
com.quark.qpp.licensing.service.exceptions.LicenseNotAvailableException: LICENCE_NOT_AVAILABLE


The QPS Server Startup in the QPS Server log -

2008-10-06 13:51:55,641 INFO [com.quark.qpp.common.AppInfo][main] - Starting QPS Server...
2008-10-06 13:51:55,643 INFO [com.quark.qpp.common.AppInfo][main] - QPS Server
2008-10-06 13:51:55,643 INFO [com.quark.qpp.common.AppInfo][main] - Copyright 1990-2008 Quark, Inc. All rights reserved.
2008-10-06 13:51:55,643 INFO [com.quark.qpp.common.AppInfo][main] - Version = 7.4.0.0.7583
2008-10-06 13:51:55,643 INFO [com.quark.qpp.common.AppInfo][main] - Path = /Applications/Quark Publishing System/QPS Server
2008-10-06 13:51:56,825 INFO [com.quark.qpp.app.impl.DatabaseVerifier][main] - Verifying Database
2008-10-06 13:51:56,825 INFO [com.quark.qpp.app.impl.DatabaseVerifier][main] - Database: Hsqldb in Embedded mode
2008-10-06 13:51:56,856 INFO [com.quark.qpp.app.impl.DatabaseVerifier][main] - Database verified successfully
2008-10-06 13:51:56,864 INFO [com.quark.qpp.app.impl.PortsVerifier][main] - Verifying ports usage
2008-10-06 13:51:56,874 INFO [com.quark.qpp.app.impl.PortsVerifier][main] - All ports to be used are free
2008-10-06 13:51:57,399 INFO [com.quark.qpp.licensing.adapter.qla.QlaLicensingAdapter][main] - Verifying QLA Server
2008-10-06 13:51:57,597 INFO [com.quark.qpp.licensing.adapter.qla.QlaLicensingAdapter][main] - QLA primary server, running on machine 192.9.200.243 at port 10000, verified successfully.
2008-10-06 13:51:57,600 INFO [com.quark.qpp.licensing.adapter.qla.QlaLicensingAdapter][main] -
Maximum no of general licences allowed: 0
2008-10-06 13:51:57,600 INFO [com.quark.qpp.licensing.adapter.qla.QlaLicensingAdapter][main] -
Maximum no of WebHub licences allowed: 0

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  1. Priyanka Bhotika

  2. Posted
  3. Updated

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