Web Browser hangs while opening QuarkXPress project/CopyDesk article with direct workspace URL

Background:

This issue occurs on the machines having a non-supported system language for QPP. Currently QPP supports only the following languages in Web Browser:

1. English
2. German
3. French
4. Korean
5. Japanese

In case the system language is other than the above mentioned languages then web browser would hang incase direct URL request is being used.

Solution:

Add language parameter in the direct url request.

For example : Language=en (Value of the language parameter can be :en ,de or fr)

Below is the example for checking-out the asset through URL request

http://QPSServerIPorName:61400/workspace/login.qsp?userName=Admin&Password=*****&language=en&redirectUrl=/workspace/checkoutProject.qsp?assetId=4803&link=true
(note: asset id is different for every asset)